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Success Story - Watson Burton LLP
Published Tuesday, September 26, 2006 9:36
Background
Watson Burton LLP is one of the top law firms in the North of England
with almost 200 years' experience and a well-earned reputation within
the legal industry as one of the fastest-growing law firms in the
UK.
Offering the full range of commercial services across the legal
spectrum, Watson Burton has significant nationwide coverage from
its offices in Newcastle, Leeds and London.
During the last 12 months Watson Burton's higher national profile
has facilitated the strategic recruitment of a clutch of new partners
and associates, bringing greater depth to the employment, property,
banking, corporate and commercial litigation departments.
The Challenge
Given the plethora of removable storage media now available on
the market, at rates well within the reach of the consumer and pro-sumer,
it is understandable why many companies have banned outright the
use of USB sticks and iPods. The increased capacity of these devices,
coupled with their mass market adoption, has left security managers
around the country with the prospect of not only having to protect
the network from yet another route for spyware, viruses, and other
malware, but more importantly, negate the risk of corporate data
being stolen by staff, be it intentionally or through subtle social
engineering tactics.
Watson Burton is no different, and looked for a solution that would
ensure that its data could not be compromised through the misuse
of USB sticks, and also from malicious code being transferred onto
the corporate network. With 350 desktops across 3 UK sites, managing
the status of individual USB drives from a central location was
not a viable option; instead, a central console which could enforce
end-point security policies was needed.
Client confidentiality obligations, enforced by the Law Society,
dictates that the company must put measures in place to ensure that
any confidential client information cannot be passed onto unauthorised
individuals, be it intentionally or not. A solution that could provide
this level of re-assurance to the IT Team would be of huge benefit,
so too would a scalable solution that would provide USB protection
to the continually increasing number of PC's and laptops. It was
not possible to simply disable the USB ports, as these are used
to connect the peripherals used in the firm's digital dictation
system.
The Solution
Working in close partnership with BII Compliance, a specialist
security consultancy, Watson Burton's IT department evaluated a
number of end-point security solutions in July 2005. After a lengthy
assessment period, SecureWave's Sanctuary Device Control was chosen
for its ability to ensure complete control and management over ports
including USB, Firewire, WiFi, and Bluetooth, while simultaneously
preventing the introduction of malware via removable media. It was
also important to allow approved devices such as digital dictation
speech microphones and dictation foot pedals across the Firm.
"In the industry that Watson Burton operates, there is absolutely
no margin for error when it comes to protecting the company's highly
confidential data", explains Stuart Hargreaves, Business Development
Director at BII Compliance. "When we first started working
with Watson Burton LLP, it was clear to us that an offering such
as Sanctuary Device Control would provide the level of end-point
security required. There are so many discrete types of removable
media now on the market, and having to rely on staff alone to ensure
compliance with the IT usage protocol was not a realistic option.
Now, the team can rest assured that no such devices are connecting
to the network, instead, staff are encouraged to use alternative
methods for secure remote access to the firms data, such as Citrix."
In cases where it is absolutely necessary to provide removable media
access, this can be done on a temporary time-limited basis.
The Benefits
Watson Burton's IT Team now benefits from a single console that
manages the company's removable media access across all three sites.
"One of the significant benefits provided by SecureWave's Sanctuary
Device Control is the granularity in which control can be applied
to the PC's. This is particularly important when the needs of departments
can differ in relation to port and media access. We have one department
where CD access is a necessity, whereas memory sticks are restricted
in almost every case", explains Gary Collinson, System and
Security Analyst at Watson Burton.
"Physically, we will never be able to stop staff or visitors
from plugging a USB device into their PC, However, we are now completely
confident that should this happen, absolutely no corporate data
will be allowed to be copied onto such a device. Nor will any applications
that reside on the device, be allowed to be transferred on to the
PC or corporate network." The comprehensive solution from SecureWave
is able to block keyloggers (both PS2 and USB), from connecting
to PC's and mining passwords.
External consultants and lawyers, have in the past, used personal
USB devices to access their own data and records held on the device,
however, now that Sanctuary Device Control is in place, the IT Team
is safe in the knowledge that any such device will not be accessible
through any of the firm's PCs. Any persistent attempts to access
a USB device within the network are flagged for further investigation.
For
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