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Tideway Foundation

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The explosion of complexity

The explosion of ever-changing dependencies in large run-time environments has now become too complex to manage using traditional tools and techniques, such as asset management applications, spreadsheets, and the collective knowledge of the team. This causes unacceptable costs and delays when trying to manage critical IT tasks, such as:

• Creating compliance reports
• Auditing the environment
• Performing change impact analysis
• Tracing the root cause of incidents
• Generating charge-back data

A new approach is required to prevent analysis gridlock, and allow the IT department to respond to business demands with agility.

Tideway Foundation provides a complete anatomy of IT

Foundation is a reliable and up-to-date single source of intelligence about business applications, infrastructure and the dependencies between them. Foundation's agent-free discovery techniques cut across previously disparate silos of configuration information, and populate and maintain a shared Configuration Management Database. Foundation provides this information at the point of decision or analysis through task-specific flexible drill-down reports, and graphical visualisations.

Fast implementation

Foundation ships with a wide variety of pre-populated fingerprints, recognising most common hardware, operating systems, and infrastructure software out-of-the-box. As Foundation is shipped as a pre-configured appliance, it is therefore possible to be up-and-running within a matter of hours.

Customisable to your environment

Tideway understands that every business is unique - containing different application architectures and custom built components. To meet these requirements, Foundation provides 'wizards' to guide the user through the creation of custom software fingerprints, and the modelling of complex n-tier business applications. In addition, Tideway's best-practice reference model can be extended to include new configuration item and relationship types.

Enhances existing enterprise management systems

Tideway Foundation enhances existing enterprise management tools, such as service desks, asset databases, business service management (BSM) and data center provisioning. Tideway works closely with several partners in these areas to develop optimal solutions.

Conclusion

The transparency Foundation creates, removes the guesswork typically involved in critical IT processes. Key compliance reports no longer take person-months to produce, but are available on-demand. Areas of risk within the IT environment become clear. The impacts of any change are clearly graphed, and root causes of incidents can be traced faster - reducing unplanned downtime.

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If you would like to contact a member of our consultancy team today please either telephone or email;

Tel: +44 (0) 1622 618 752
Email: consult@bii-compliance.com